$0/mo

Free

 
500 messages /mo
 

1 bot*

1 collaborator

Community support

Most messaging channels

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$49/mo

Startup

 
25,000 messages /moδ
 

5 bots

2 collaborators

Bronze support

All messaging channels

Analytics

Broadcast

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100,000 messages /moδ
 

Unlimited bots

Unlimited collaborators

Silver support

All messaging channels

Analytics

Broadcast

Customer service integrations

Export/Github

$199/mo

Organization

Flex pricing§
250,000 messages /mo
or 10,000 users /mo

Unlimited bots

Unlimited collaborators

Gold support

All messaging channels

Analytics

Broadcast

Customer service integrations

Export/Github

Let's talk

Enterprise

Flex pricing§
> 250,000 messages /mo
or 10,000 users /mo

Unlimited bots

Unlimited collaborators

Platinum support

All messaging channels

Analytics

Broadcast

Customer service integrations

Export/Github

* Add up to 3 more bots for $10/mo each (includes additional 2,500 messages per bot)
δ Overages will be billed at $10 per additional 5,000 messages (or $10 per additional 200 users /w Flex pricing)
§  Flex pricing overages will based on messages or users (MAU), whichever is less cost to you.

Definitions

What is a bot?

Bots respond to user's utterances, scheduled tasks and inputs. Bots can contain unlimited flows and unlimited messaging app integrations.

What is a message?

A message is any incoming or outgoing interaction that happens between a user and one of your bots.

What is a collaborator?

A collaborator is another person who has access to your account to view or make changes to your bot.

Support packages

  Community Bronze Silver Gold Platinum
Slack Community
Live chat  
Email    
Private Slack      
Consulting services        
Bot building        
SLA   < 24 hr* < 12 hr* < 6 hr* < 2 hr*
*Applies to business hours between 8am - 10pm ET