Zendesk Sunshine Conversations
Share a single, continuous conversation with every team in your business. (Formerly known as Smooch.)
Zendesk Sunshine Conversations relays messages to and from messaging channels to Meya. It acts as a bridge or gateway to both consumer and business messaging channels.
Use Cases
- Add a bot to your own native iOS/Android mobile app
- Tier 1 customer service via web live chat
- Multi-channel experiences
Features
- Real-time event logging
- User profiling and metadata
- Robust message delivery
- Easy to add additional channels
Related integrations
Zendesk Chat
Chat with web visitors in real time, providing opportunities to answer customer queries and encourage sales.
live chat, csp, support
Zendesk Support
Track, prioritize, and solve customer support tickets.
support, csp, ticketing
Meya Orb Web SDK
The visual component of your digital assistant that lives on your website or within your app.
messaging, web, analytics, experience, api
Meya Orb Mobile SDK
The visual component of your digital assistant that lives within your Android or iOS app.
messaging, mobile, analytics, experience, api